Privacy Policy

Last updated: June 2026
Demartino Restaurant (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information responsibly.

Who We Are
Demartino Restaurant

196–198 Great Portland Street
Fitzrovia, London W1W 5QF
Email: sales@demartino.co.uk
Telephone: 020 7436 2547

Information We Collect
We may collect the following information when you use our website:

  1. Name
  2. Email address
  3. Telephone number
  4. Reservation or enquiry details
  5. Information submitted through contact forms
  6. Website usage information collected through cookies and analytics tools

How We Use Your Information
We use your information to:

  1. Respond to enquiries
  2. Manage reservations and bookings
  3. Provide customer support
  4. Improve our website and services
  5. Comply with legal obligations

We only process your personal information where we have a lawful basis to do so.

Analytics
We may use website analytics tools, such as Google Analytics, to understand how visitors use our website. These tools collect anonymised information including pages visited, device information and general location data.

Sharing Information
We do not sell, rent or trade your personal information.
We may share information with trusted service providers who help us operate our website and services, including:

  1. Website hosting providers
  2. Analytics providers
  3. Reservation systems
  4. IT support providers

These providers only process information on our behalf and under appropriate safeguards.

Data Retention
We keep personal information only for as long as necessary to fulfil the purpose for which it was collected or to meet legal requirements.

Your Rights
Under UK data protection law, you may have the right to:

  1. Access your personal data
  2. Correct inaccurate data
  3. Request deletion of your data
  4. Restrict or object to processing
  5. Request data portability
  6. Withdraw consent where applicable

To exercise any of these rights, please contact us using the details above.

Security
We take reasonable measures to protect personal information against unauthorised access, disclosure, alteration or destruction.

Third-Party Services
Our website may integrate with trusted third-party services to enhance your experience.

OpenTable
Reservations made through OpenTable are subject to OpenTable’s own privacy policy and terms of use. When you make a booking through OpenTable, your personal information is processed directly by OpenTable in accordance with their policies.

Google Maps
We use Google Maps to help visitors locate our restaurant. Google may collect certain information when you interact with embedded maps. For more information, please refer to Google’s Privacy Policy.

Delivery Partners
Our website may contain links to third-party delivery services. Any orders placed through these platforms are subject to the terms, conditions and privacy policies of the relevant provider.

Social Media
Our website may include links to our social media channels, including Instagram and other platforms. Your interactions with these services are governed by the privacy policies of the respective providers.

Cookies
Our website uses cookies and similar technologies to improve functionality and understand how visitors use the site.
Cookies may be used to:

  1. Remember user preferences
  2. Analyse website traffic and performance
  3. Improve user experience
  4. Support third-party services such as Google Maps and OpenTable

You can control or disable cookies through your browser settings. Please note that some website features may not function correctly if cookies are disabled.

Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us using the details above.